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Thank you for your interest in working for Scheels Arena. Please see below for available openings at the arena.

Please email applications to or drop off during regular business hours Monday-Friday 9am-5pm. No phone calls please.

Full-time Positions

Director of Ticket Operations 


Scheels Arena and the Fargo Force are looking for a Director of Ticket Operations to oversee all ticketing operations for the building and the hockey team.


  • Maintain and oversee the entire ticketing platform for Scheels Arena and the Fargo Force, including building events in conjunction with Ticketmaster.
  • Oversee the day-to-day operations of the box office including cash flow, daily reconciliation, and daily reports
  • Manage all relevant financial reporting including ticket settlements, event settlements and other internal ticket-related reports
  • Work closely with the events department and ticketing company to ensure success with all event announcements and public on sales
  • Establish a good working relationship with venue partners, promoters and third party vendors
  • Work with key clients to set up events including the overall ticket builds, maintain seating manifests, event maps
  • Maintain an understanding of the contractual agreements for each event, such as contracts, box office charges, facility fees, etc.
  • Supervise box office and ticketing staff during all ticket-related events, including Scheels Arena events and Fargo Force games
  • Responsible for hiring, training and scheduling box office staff as well as communicating event information to the box office staff on a regular basis
  • Work closely with Scheels Arena and Fargo Force front office staff to facilitate all ticketing needs
  • Demonstrate excellent customer service skills, respond promptly to customer inquiries and requests
  • Serve as the main contact and produces all communication for suite owners
  • Handle all in-bound calls for ticketing related items (sales, questions/concerns)
  • Help to create season ticket booklets for the Fargo Force, as well as to facilitate all ticketing related items for the single game ticket on-sale
  • Coordinate with Fargo Force staff on creation of all ticketing related marketing materials


  • 1-3 years’ experience in management and/or ticketing required
  • Experience in the sports or events industry
  • Experience with Ticketmaster ticket platform
  • Strong communication skills
  • Strong management skills
  • Excellent customer service
  • Experience in working with a ticketing system and creating ticketing contracts
  • Ability to work nights and weekends


Full-time/Part-time/Event Day Positions

Scheels Arena is hiring part time/event day employees. 
For detailed job descriptions, click here.
Email Completed Application to

Concessions Management